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Prerequisites

Before you start, make sure you have:
Organization with API plan or higher
Your API Key and HMAC Secret
Your organization’s subdomain
If you don’t have an API plan yet, upgrade your subscription to get started.

Step 1: Get Your Credentials

  1. Go to Settings > Applications > API Keys
  2. Click “Create New API Key”
  3. Copy and save your credentials securely

Step 2: Make Your First Request

Let’s fetch your customer list:

Step 3: Verify the Response

A successful response will look like this:

Common Issues

Solution: Upgrade your organization to API plan or higher at Billing Settings
Solution:
  • Double-check your API Key and HMAC Secret
  • Verify the payload format: METHOD|URI|BODY|TIMESTAMP
  • Ensure timestamp is current (within 5 minutes)
Solution: You’ve exceeded your rate limit. Wait for the retry period (check Retry-After header) or upgrade your plan for higher limits.

Next Steps

Create an Order

Learn how to create orders via API

Track Deliveries

Monitor delivery status in real-time

Error Handling

Handle API errors gracefully

Rate Limiting

Optimize your API usage