> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unicyfalcon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Pricing

> Choose the right API plan for your needs

<Warning>
  **API Access Required:** API features are only available for organizations with API plan or higher.
</Warning>

## Available Plans

<CardGroup cols={2}>
  <Card title="API Plan" icon="rocket">
    **\$149/month**

    * ✅ API Access
    * 100 requests/minute
    * HMAC-SHA256 authentication
    * Standard support
    * Perfect for startups
  </Card>

  <Card title="Plus Plan" icon="star">
    **\$399/month**

    * ✅ API Access
    * 500 requests/minute
    * HMAC-SHA256 authentication
    * Priority support
    * Ideal for SMBs
  </Card>

  <Card title="Business Plan" icon="building">
    **\$899/month**

    * ✅ API Access
    * 2,000 requests/minute
    * HMAC-SHA256 authentication
    * Premium support
    * For enterprises
  </Card>

  <Card title="Enterprise Plan" icon="crown">
    **Custom Pricing**

    * ✅ API Access
    * 10,000 requests/minute
    * HMAC-SHA256 authentication
    * Dedicated support
    * Custom SLA
  </Card>
</CardGroup>

## Plan Comparison

| Feature                  | API      | Plus     | Business | Enterprise |
| ------------------------ | -------- | -------- | -------- | ---------- |
| **API Access**           | ✅        | ✅        | ✅        | ✅          |
| **Rate Limit (req/min)** | 100      | 500      | 2,000    | 10,000     |
| **Customers Endpoint**   | ✅        | ✅        | ✅        | ✅          |
| **Products Endpoint**    | ✅        | ✅        | ✅        | ✅          |
| **Orders CRUD**          | ✅        | ✅        | ✅        | ✅          |
| **Deliveries CRUD**      | ✅        | ✅        | ✅        | ✅          |
| **Webhooks**             | ✅        | ✅        | ✅        | ✅          |
| **Support**              | Standard | Priority | Premium  | Dedicated  |
| **SLA**                  | -        | -        | 99.9%    | Custom     |
| **Dedicated IP**         | -        | -        | -        | ✅          |
| **Custom Integration**   | -        | -        | -        | ✅          |

## Rate Limiting Details

Rate limits are applied per organization, not per API key. The limits are calculated using a **rolling window** algorithm for fair distribution.

### How Rate Limits Work

1. Each request consumes one unit from your rate limit
2. Limits are calculated per minute (60-second window)
3. When exceeded, you receive a `429 Too Many Requests` error
4. The `Retry-After` header indicates when you can retry

### Rate Limit Headers

Every response includes these headers:

```http theme={null}
X-RateLimit-Limit: 100
X-RateLimit-Remaining: 45
X-RateLimit-Reset: 1735574400
```

<Tip>
  **Pro tip:** Monitor these headers to implement smart retry logic and avoid hitting rate limits.
</Tip>

## Upgrade Your Plan

<Steps>
  <Step title="Go to Billing Settings">
    Navigate to [Billing Settings](https://app.unicyfalcon.com/billing) in your dashboard
  </Step>

  <Step title="Choose Your Plan">
    Select the plan that best fits your needs
  </Step>

  <Step title="Complete Payment">
    Enter your payment information securely
  </Step>

  <Step title="Access Immediately">
    Your API access will be activated immediately after payment
  </Step>
</Steps>

## Enterprise Plan

Need more than 10,000 requests per minute? Want custom integrations or dedicated support?

<Card title="Contact Sales" icon="phone" href="mailto:sales@unicyfalcon.com">
  Get in touch with our enterprise team for custom pricing and features:

  * Custom rate limits
  * Dedicated infrastructure
  * White-label options
  * 24/7 dedicated support
  * Custom SLA agreements
</Card>

## FAQ

<AccordionGroup>
  <Accordion title="What happens if I exceed my rate limit?">
    You'll receive a `429 Too Many Requests` error. The request will not be processed, and you'll need to wait for the time specified in the `Retry-After` header before making new requests.
  </Accordion>

  <Accordion title="Can I upgrade or downgrade at any time?">
    Yes! You can change your plan anytime from the Billing Settings. Upgrades are immediate, downgrades take effect at the end of your current billing period.
  </Accordion>

  <Accordion title="What if my subscription expires?">
    API access is immediately disabled when your subscription expires. Renew your subscription to restore access.
  </Accordion>

  <Accordion title="Do you offer refunds?">
    We offer a 30-day money-back guarantee for all paid plans. Contact [support@unicyfalcon.com](mailto:support@unicyfalcon.com) for refund requests.
  </Accordion>

  <Accordion title="Can I have multiple API keys?">
    Yes! You can create multiple API keys for different use cases or team members. All keys share the same rate limit pool for your organization.
  </Accordion>
</AccordionGroup>

## Need Help Choosing?

Not sure which plan is right for you? Contact our team:

<CardGroup cols={2}>
  <Card title="Talk to Sales" icon="comments" href="mailto:sales@unicyfalcon.com">
    Get personalized recommendations
  </Card>

  <Card title="Book a Demo" icon="calendar" href="https://unicyfalcon.com/demo">
    See the API in action
  </Card>
</CardGroup>