> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unicyfalcon.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Welcome to the UnicyFalcon API documentation

## What is UnicyFalcon API?

The UnicyFalcon API allows you to programmatically access your logistics data. This RESTful API returns JSON responses and uses secure HMAC-SHA256 authentication.

<Note>
  **Important:** API access is available for organizations with API plan or higher. Please upgrade your plan to use these features.
</Note>

## Key Features

<CardGroup cols={2}>
  <Card title="Customer Management" icon="users" href="/api-reference/customers/list">
    Read access to all your customers
  </Card>

  <Card title="Product Catalog" icon="box" href="/api-reference/products/list">
    Access your complete product inventory
  </Card>

  <Card title="Order Processing" icon="cart-shopping" href="/api-reference/orders/create">
    Full CRUD operations for orders
  </Card>

  <Card title="Delivery Tracking" icon="truck" href="/api-reference/deliveries/create">
    Complete delivery management
  </Card>
</CardGroup>

## Base URL

```
https://{your-subdomain}.unicyfalcon.com/api/v1
```

Replace `{your-subdomain}` with your organization's subdomain.

## Authentication

All API requests require HMAC-SHA256 authentication. Learn more in our [Authentication Guide](/authentication).

## Rate Limiting

API access is rate-limited based on your subscription plan:

| Plan       | Rate Limit (req/min) | Monthly Price |
| ---------- | -------------------- | ------------- |
| API        | 100                  | \$149         |
| Plus       | 500                  | \$399         |
| Business   | 2,000                | \$899         |
| Enterprise | 10,000               | Custom        |

<Warning>
  Organizations without API plan or higher will receive a `403 Forbidden` error when attempting to use the API.
</Warning>

## Need Help?

<CardGroup cols={2}>
  <Card title="Help Center" icon="question-circle" href="https://help.unicyfalcon.com">
    Browse our comprehensive guides
  </Card>

  <Card title="Contact Support" icon="envelope" href="mailto:support@unicyfalcon.com">
    Get in touch with our team
  </Card>
</CardGroup>